Cookie Policy for Fair Go Online Pokies (AU)

1. What Are Cookies and Similar Technologies?

Cookies are small text files that are stored on a player’s device (computer, smartphone, tablet or similar) when visiting a gambling website. They enable the website to recognise the device, remember certain information about the visit and support secure and efficient operation of online Casino services. Cookies can be set by the gambling website being visited (first‑party cookies) or by other domains authorised by that gambling website (third‑party cookies).

In addition to cookies, we may use other technologies with similar purposes, such as local storage, web beacons, tracking pixels, software development kits (SDKs) and device identifiers. Local storage allows certain data to be saved directly in the browser, while pixels and beacons are small graphic elements that help measure interactions with our content, promotions or Casino games. These technologies assist us in running Fair Go online pokies smoothly, keeping accounts secure, preventing fraud and tailoring promotions to players’ preferences. References to “cookies” in this Cookie Policy include all such similar technologies unless stated otherwise.

2. Why We Use Cookies on Our Gambling Website

We use cookies for several lawful and legitimate purposes that are essential to the secure and responsible operation of our online Casino. Some cookies are strictly necessary to deliver the services a player actively requests, such as enabling Fair Go online Casino login, maintaining an active session while a player moves between Casino games online, processing deposits and withdrawals, or ensuring that stakes and game outcomes are recorded accurately. Without these cookies, many core features of our gambling website would not function correctly.

Other cookies help us remember a player’s choices, such as language, region, preferred game categories (for example, pokies or roulette), and previously viewed Casino games. We also rely on analytics cookies to understand how players engage with our gambling website, which pages are most visited, which devices are used, and how promotions for Fair Go online pokies and other titles perform. This information supports site optimisation, responsible gaming measures, security monitoring and fraud prevention. Marketing and attribution cookies allow us to measure the effectiveness of advertising, affiliate partnerships and promotional campaigns related to online pokies Fair Go and other services, ensuring that offers remain relevant and compliant.

3. Types of Cookies We Use

To provide clarity and transparency, we classify the cookies we use into the following categories, each serving a distinct purpose within our Casino online environment:

Strictly Necessary Cookies: These cookies are fundamental for the operation of our gambling website and cannot be switched off via our on‑site tools. They enable functions such as page navigation, secure Fair Go online Casino login, account verification, cashier operations, session management, game loading and fraud monitoring. If blocked, the player may be unable to access core services or place wagers.

Performance and Analytics Cookies: These cookies collect aggregated information about how players interact with our gambling website, including which Fair Go online pokies and other Casino games are played, technical issues encountered and response times. The data is used to improve stability, game performance and overall service quality.

Functionality Cookies: These cookies remember choices made by the player, such as login details stored with explicit consent, preferred currency, betting limits, favourite game lists, or display settings. They provide a more tailored and convenient experience.

Marketing and Attribution Cookies: These cookies assist us in managing advertising, bonuses and affiliate relationships. They help attribute visits and registrations to particular marketing partners, measure the performance of campaigns relating to online pokies Fair Go and other products, and prevent fraudulent or abusive promotional activity.

4. First‑Party and Third‑Party Cookies

Cookies used in connection with our services may be set either directly by our gambling website (first‑party cookies) or by approved external partners (third‑party cookies). First‑party cookies are generally used to support technical operation, security, preferences and basic analytics that allow us to manage the Fair Go online environment safely and efficiently.

Third‑party cookies are placed by service providers acting on our instructions or in cooperation with us. Typical third parties include analytics providers that help us measure traffic, game providers that deliver pokies and live Casino games, fraud prevention services, payment and verification partners, and affiliate tracking networks that recognise when a player visits our gambling website via a partner link. Where third‑party cookies collect information that qualifies as personal information, those third parties may act as independent or joint controllers of that information, subject to their own privacy and cookie policies. We take reasonable steps to engage reputable partners, and we encourage players to review the privacy practices of relevant third‑party service providers when appropriate.

Cookies used on our gambling website may remain on a device for different lengths of time, depending on their purpose and configuration. Session cookies are temporary and are deleted automatically when the browser is closed or shortly thereafter. They enable features such as maintaining a logged‑in session across several pages, keeping bets associated with the correct account, and ensuring that gameplay in pokies or other Casino games remains consistent throughout a single visit.

Persistent cookies are stored on the device for a predefined period, which may range from several minutes to multiple years, unless deleted earlier by the player. These cookies remember choices such as preferred language, device type, or whether a cookie banner has already been displayed, and they may also support long‑term analytics and marketing attribution for Fair Go online pokies and other content. We limit the lifespan of persistent cookies to the period necessary for the specific purpose. Once the configured duration expires, the cookie is automatically removed or becomes invalid and may be renewed only in accordance with this Cookie Policy and applicable regulations.

6. Managing and Controlling Cookies

Players can manage, restrict or delete cookies at any time using browser settings, device controls or any on‑site consent tools we may provide. Most browsers allow a player to view which cookies are stored on the device, delete existing cookies, block all cookies, or block cookies from specific websites. Instructions for commonly used browsers are usually available in their help sections. Deleting or blocking cookies may affect the performance of Fair Go online pokies, online pokies Fair Go promotions and certain secure features of our gambling website.

If strictly necessary cookies are disabled, the player may not be able to complete Fair Go online Casino login, access the cashier, launch certain Casino games online or have bets and game outcomes recorded correctly. Blocking analytics or marketing cookies will not prevent access to the gambling website but may limit our ability to tailor content or measure the effectiveness of advertising related to pokies and other Casino games. Separate controls may be available at the device or operating system level for technologies similar to cookies, such as mobile identifiers. Players should review settings on each browser and device used to access our online Casino.

7. Cookies and Personal Information

Information collected through cookies and related technologies may, alone or in combination with other data, constitute personal information. Examples include IP addresses, device identifiers, login timestamps, gameplay patterns, transaction references, and interactions with Fair Go online pokies or other game categories. Where such data can reasonably identify a player, we treat it as personal information and process it in accordance with our Privacy Policy, this Cookie Policy and applicable law, including principles under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where relevant.

We use cookie‑related data to support secure account operation, responsible gambling monitoring, fraud detection, bonus abuse prevention, analytics and lawful marketing activities. In some cases, aggregated or anonymised data derived from cookies may be used for reporting or service improvement where individual players cannot be identified. Depending on applicable law, a player may have rights in relation to personal information associated with cookies, such as the right to request access or correction, or to object to certain processing. Details of these rights, along with procedures for exercising them, are set out in our Privacy Policy. Nothing in this Cookie Policy is intended to provide legal advice or to limit rights that a player may have under applicable law.

We may update this Cookie Policy from time to time to reflect changes in our technical practices, legal obligations, security measures, game offering, or how we operate our Casino online services. For example, updates may be necessary when introducing new Fair Go online pokies, integrating additional analytics or fraud prevention partners, or modifying how long certain cookies are retained. When we make significant changes, we will take reasonable steps to inform players, which may include posting a prominent notice on our gambling website, updating the "Last updated" date at the top of this page, or providing notifications via appropriate communication channels.

Any revised Cookie Policy will become effective from the date it is published on our gambling website, unless otherwise stated. Continued access to or use of our services, including Fair Go online gameplay and related Casino games, after an update takes effect will constitute acceptance of the revised Cookie Policy, subject to applicable law. We encourage players to review this page periodically to remain informed about how cookies and similar technologies are used in connection with our online Casino.

9. Contact Details

Questions, concerns or requests relating to this Cookie Policy, our use of cookies, or how we handle personal information associated with cookies can be directed to our privacy team. Players may contact us by email at:

Email: privacy@fairgo‑casino.au

or by using the dedicated privacy or contact section available on our gambling website. When contacting us, please include sufficient information to identify the account and describe the query, particularly if it relates to Fair Go online pokies activity, online pokies Fair Go promotions, or any other Casino games and services. This will help us respond efficiently and in line with our regulatory and contractual obligations.

We may request additional information where reasonably necessary to verify identity or clarify the scope of the enquiry, especially if the request concerns access to, or deletion of, personal information derived from cookies. We will handle all such enquiries in a timely and professional manner, consistent with our Privacy Policy, this Cookie Policy and applicable Australian privacy requirements.

Cookie Policy (AU)